FAQ

The Leep Ring tracks sleep, heart rate (HR), heart rate variability (HRV), temperature, and activity. All of these are core metrics that influence how rested you feel. We follow World Sleep Society guidelines, focusing on trends, not perfection. We don’t present you with overwhelming data – just what you need to know to help you sleep better.

There’s no subscription. You pay once and own the insights. No monthly fees, no locked features – just advanced sleep tech, without ongoing fees.

We send a free sizing kit to you before shipping your ring, so you have time to test the different size options. This gives you time to test the different size options. Our slim 2.6mm profile is designed to feel comfortable all day.

The Leep Ring battery lasts 8-10 days per charge. The case gives you up to 60 more days of backup power – that’s over 2 months. USB-C cable included.

If the Leep Ring isn’t right for you, returning it is straightforward. You can return an unopened ring in its original  packaging within 30 days of receipt. Please include your order confirmation or receipt in the box.
   
To get started, contact us at support@leephealth.com to register your return and let us know the reason. We’ll then provide the return address and next steps.

We recommend the index, middle, or ring finger – whichever fits you best and feels the comfiest. When your sizing kit arrives, you can try the sample rings on different fingers before deciding. The ultra-slim design reduces pressure, helping it stay comfortable and deliver consistent readings across these fingers.

The Leep Ring tracks activity that can affect your sleep. We sync with Apple Health and Google Fit to combine workout data and improve sleep insights.

Compatible with iOS 15+ (Android in development). The app is simple and clear – no cluttered graphs or warnings, just insights that help. You can also export your data and integrate with Apple or Google Health at any time.

At just 2.6mm thick, the Leep Ring is ultra-thin and lightweight. Most people stop noticing it after a short time. It’s made from aerospace-grade titanium with a smooth, hypoallergenic inner lining, designed for 24/7 comfort.

For people who want better sleep without pressure, many users say the Leep Ring feels worth it. They often report improved sleep and steadier daily energy,  without feeling stressed or judged by their data. It’s designed to support healthier habits quietly with a focus on rest, not perfection.

Every Leep Ring set includes a Leep Ring in your chosen colour, a Charging Case, a USB Type-C charging cable and two silicone ring protectors (one clear, one black). So you have everything you need to get started.

Throughout the day, your finger size can change, which can sometimes make a ring harder to remove. This is common and usually temporary. If your Leep Ring feels stuck, try the following methods:  

- Wet your finger with mild soap or cold water, then gently twist and pull the ring off.
- Raise your hand above heart level for a few minutes until your blood pressure lowers to help reduce swelling, then try again.  

If the ring still feels difficult to remove, cooling your hand can help reduce swelling.

Fill a bowl with cold water and add a few ice cubes. Submerge your hand for a short time – only as long as feels comfortable. As your hand cools, gently  twist and pull the ring while it’s submerged.

You can also use a little soap or lotion to lubricate the finger. If the ring remains stuck, the string or floss method may help. This involves wrapping string or floss snugly around the finger and carefully unwinding it to ease the ring off.

If you experience pain, numbness or increasing discomfort, or if you’re unable to remove the ring, seek medical assistance promptly.

Yes, but only one Leep Ring can be connected to the Leep App at any one time, so your data stays clear and consistent.

To charge your Leep Charging Case, plug the included USB-C cable into the case and connect the other end to an external power source, like a wall adapter or computer. A power adapter is not included.

The Leep Ring is classed as a wellness device, not a medical device. It’s designed to support healthy habits rather than diagnose or treat medical conditions. The Leep Ring will be certified to meet all CE/FCC/UKFCA market requirements for sale and safety.

Yes, you can export your data and integrate with Apple Health and Google Health at any time using the Leep App.

The Leep Ring is ultra-thin at just 2.6mm, designed for comfortable 24/7 wear.

Depending on the size, the weight of the Leep Ring ranges between 2.5g to 6g.

The Leep Ring’s outer shell is made from aerospace-grade titanium (Ti-6AI-4V), chosen for its strength, light weight, corrosion resistance and biocompatibility. The inner surface is formed from a seamless epoxy-based lining that is chemically stable, durable, and safe for use in consumer electronics. This smooth inner layer helps ensure comfort and skin compatibility during continuous wear. These materials are selected to balance durability, comfort, and safety for everyday use.

The Leep Ring isn’t a medical device, but it can help you notice patterns and changes in your sleep and recovery over time. It is not intended to diagnose, treat, cure, monitor, or prevent medical conditions or illnesses. You should not make any changes to your medication, nutrition, or workouts without first consulting your doctor or another medical professional.

Yes, the Leep Ring continues tracking your data even when you’re offline. An internet connection isn’t required for tracking. When your ring reconnects to  your phone via Bluetooth, the Leep App will sync and process the data as usual.

The Leep Ring can track and store up to two weeks of data without being connected to your phone. For the most complete and up-to-date insights, we suggest syncing once or twice a day when it’s convenient.

Download the Leep App from the App Store and follow the step by step guidance in the app. Pairing is quick and fully guided.

Yes, Bluetooth needs to be enabled on your phone for the Leep Ring to sync data with the Leep app. That said, the ring will continue collecting data even if Bluetooth is turned off, your phone is in Airplane Mode, or the Leep App isn’t connected. Your data will sync automatically the next time Bluetooth is enabled.

The Leep Ring is water resistant up to 50 metres, so it’s safe to wear while swimming, showering, or washing your hands. To protect the ring long-term, we don’t recommend wearing it while scuba diving or keeping it submerged underwater for over 12 hours. The Leep Ring should also be removed before exposure to high temperatures, like saunas, baths or jacuzzis.

The Leep Ring is forged from titanium for improved scratch resistance. Like most jewellery worn daily, light surface marks can appear over time and are a  normal part of wear.

If you’d like to minimise cosmetic wear:    

- Wear the ring on your non-dominant hand
- Avoid wearing other rings next to it
- Remove it during activities that create excessive friction (such as weightlifting)

The Leep Ring is not recommended for users under 18, as it’s designed for adult physiology and sleep patterns.

Yes, the Leep Ring can be shared with other family members over the age of 18 after it has been reset in the app. Just make sure the ring fits the new user comfortably. After resetting, the ring will take up to 7 days to recalibrate before it begins accurately tracking their data.

The Leep Ring and Charging Case contain internal batteries, so they should be disposed of as electronic waste (e-waste). To recycle them responsibly, follow your local e-waste recycling guidelines. For example, using a designated electronics recycling centre or collection point in your area.

Yes, the Leep Ring updates automatically to your local time when it reconnects to the Leep App over Bluetooth in a new time zone.

For short trips, you can choose not to sync until you return. For longer trips, syncing once you’ve arrived will ensure your data aligns correctly with local time.

To sync successfully, make sure Bluetooth is enabled and your ring is connected to the app. Keeping your phone’s operating system up to date will also help ensure smooth syncing.

Yes, your data is secure and private. We encrypt everything, so your information is protected both on your phone and in our secure cloud storage.

We don't sell your data. Ever. There are no advertisers and no hidden data sharing.

You’re always in control:

• Export your data at any time
• Delete your data whenever you choose
• Full access to everything we collect
• Opt in or out of any sleep research studies we take part in
• GDPR-compliant and transparent by design

Research participation is always optional. If we contribute to sleep studies, it’s to improve our product and advance sleep science, but only with your explicit consent. We also keep our privacy policy in plain English, so it’s easy to understand how your data is used.

Leep uses intelligent algorithms to analyse your sleep patterns and provide personalised insights. It’s best thought of as smart pattern recognition, rather than artificial intelligence making decisions for you.

Yes, Leep helps you set and work towards specific sleep and wellbeing goals over time.

You can focus on goals like improving sleep consistency, reducing sleep-related stress, boosting daily energy, or balancing activity and recovery. Rather than pushing big lifestyle changes, Leep encourages small, realistic habits – like shifting bedtime by 15 minutes – that are easier to stick with.    

Your progress is shown over time using clear, simple charts, with gentle encouragement rather than pressure or guilt. If you miss a few days or your routine changes, your goals can adapt – whether that’s due to travel, a new job, or life just happening.

The Leep App also offers occasional, personalised nudges based on your patterns and goals – designed to be helpful, not intrusive.

Yes you can wear your Leep Ring only at night and still get useful sleep insights. Wearing it during the day helps build a more complete picture of how activity, stress, and recovery affect your sleep. So for deeper personalisation we recommend 24/7 wear, but it’s entirely up to you.

We recommend cleaning your Leep Ring about once a week to keep readings accurate. Gently wipe the two small sensor bumps on the inside of the ring using a soft cloth or the inside of your t-shirt. You can also rinse the ring with a small amount of mild dish soap and water if needed. This helps remove dust, oils, or residue that can interfere with sensor contact. After washing your hands or exposing the ring to water, make sure both your hand and the ring are fully dry before wearing it again. If the ring surfaces becomes oily or dirty, a quick wipe with a tissue is usually enough. If you’re not using your ring for an extended period, store it in the Charging Case and keep the ring charged.

Heart Rate Variability (HRV) refers to the natural variation in time between your heartbeats. It’s commonly used as a signal or how your body is coping with  things like stress, recovery, sleep, and overall balance. HRV is best looked at over time, rather than as a single number. What matters most is how your own HRV trends change, not how they compare to anyone else.

The Leep Ring operates as a low-power device that communicates with your smartphone using Bluetooth Low Energy (BLE) technology. It establishes a connection with the smartphone only when you open the Leep App or at regular time intervals, unlike Bluetooth headsets, earbuds, or smartwatches that maintain constant connectivity and data transmission or reception.

It's important to note that Bluetooth activity for the Leep Ring remains below 1% throughout the day, resulting in significantly lower EMF radiation compared to other Bluetooth wearables. Consequently, the Leep Ring can be regarded as one of the safest wearable devices for fitness tracking in terms of EMF exposure.