California Privacy Notice

Modified on 15th April 2025

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

Leep Health UK Limited (“We") operate the leephealth.com websites and provide this California Privacy Notice (the “California Privacy Policy”) for visitors, users, and others who reside in the State of California.

To the extent any provision in this California Privacy Policy conflicts with a provision of our general Privacy Notice, this California Privacy Policy shall govern for California residents.

Collection of Personal Information

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”).

The categories of personal information we collect include:

A. Identifiers: Real name, alias, postal address, unique personal identifier, IP address, email address, account name, etc.
B. Personal Information (as defined in Cal. Civ. Code § 1798.80(e)): Name, signature, physical characteristics, address, phone number, bank or card details, etc.
C. Protected Classification Characteristics: Age, race, color, ancestry, national origin, citizenship, marital status, gender, pregnancy status, sexual orientation, veteran status, genetic info, etc.
D. Commercial Information: Purchase records, product interest, or consumption history.
E. Biometric Information
F. Internet or Electronic Network Activity: Browsing history, search history, interaction with websites or advertisements.
G. Geolocation Data
H. Sensory Data: Audio, visual, thermal, electronic, olfactory, or similar.
I. Inferences: Derived profiles indicating preferences, behaviors, abilities, attitudes, etc.

Note: Publicly available data, aggregated or de-identified information, or data excluded under the CCPA is not considered personal information.

Use of Personal Information

We may use or disclose your personal information for the following business or commercial purposes:

To fulfill your requests (e.g., creating accounts or processing orders)
To provide customer support and respond to inquiries
To send delivery notifications, marketing emails, or promotional content
To enforce contracts and conduct billing and account management
To perform age verification
To analyze data for marketing and improvement purposes
To improve website functionality and services
For testing, research, and development
To protect rights, property, or safety of us and others
To comply with law enforcement or legal requirements
As described at the time of collection

Sale of Personal Information

We do not and will not sell your personal information.

Rights of California Residents

1. Right to Know About Personal Information Collected, Disclosed, or Sold

You may request that we disclose:

Categories of personal information collected
Sources of the personal information
Business or commercial purposes for collection or sale
Categories of third parties with whom we share it
Specific pieces of personal information we hold
Any sales or disclosures for business purposes

Categories collected in the past 12 months include:
A through I as listed above.

Sources include:

Directly from you
Indirectly from third parties (e.g., social media, service providers)
Automatically via our website

Purposes include:

Order processing and fulfillment
Account creation and maintenance
Notifications and marketing
Customer support and research
Legal compliance and internal improvements

We share personal information with:

Affiliates
Service providers
Marketing and analytics partners
Social media platforms
Authorized third parties (as instructed by you)

We have not sold personal information in the last 12 months.

2. Right to Request Deletion of Personal Information

You may request deletion of your personal information unless an exception applies, including when retention is necessary to:

Complete a transaction or fulfill a contract
Detect and prevent fraud or illegal activity
Debug and repair technical issues
Exercise free speech or legal rights
Comply with legal obligations
Perform research in the public interest
Support internal business operations

3. How to Exercise Your Rights

To exercise your rights to know, access, or delete data, submit a verifiable consumer request by emailing:
info@leephealth.com

Only you or an authorized agent (registered with the California Secretary of State) may submit a verifiable request. You may submit such requests twice in a 12-month period.

To verify your request, you must:

Provide sufficient information for identity verification
Clearly describe your request

We will not respond to requests if we cannot verify your identity or authority.

Response Timing and Format

Acknowledgement within 10 days
Substantive response within 45 days (or up to 90 with explanation)
Responses delivered by your preferred method (email or mail)
Data provided will only cover the 12 months prior to request
Format provided will be portable and user-friendly

We do not charge for processing your request unless it is excessive or unfounded. In such cases, we will notify you of applicable fees before processing.

4. Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights. This includes:

Denying goods or services
Charging different prices or penalties
Offering different levels or quality of services
Suggesting you will receive different treatment

California Shine the Light Law

California residents may request information about our disclosure of personal data to third parties for direct marketing.
To make such a request, email: info@leephealth.com

Online Tracking

Our website does not currently respond to “Do Not Track” browser settings or participate in frameworks that honor such signals.

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